Frequently Asked Questions
Below you will find the most frequently asked questions and useful information to help you prepare for your stay at Monastery Garden Prague. Should you need any further assistance, our team will be happy to help at reservation@monasterygardenprague.com.
Yes and we recommend visiting the Monastery Garden Bistro during your stay. If you prefer to enjoy your meal in the comfort of your room, room service is also available.
The Monastery Garden Bistro is open daily from 12:00 PM to 9:00 PM, except during the winter months (January–March), when it is closed.
Yes, the Monastery Garden Bistro will remain open during the Christmas holidays and on New Year’s Eve.
Our special Christmas and New Year’s Eve menus will be published in September. Due to high demand during this festive period, we strongly recommend making a table reservation in advance.
Breakfast is served daily in the hotel restaurant. On weekdays, breakfast is available from 8:00 AM to 10:00 AM, and on weekends and public holidays from 8:00 AM to 11:00 AM.
If you require an earlier breakfast, please let us know in advance. We will be happy to adjust the breakfast time where possible or prepare a breakfast takeaway package for you.
If you have any special dietary requirements or food intolerances, please inform us in advance. We will be happy to provide you with a tailored breakfast selection suitable for vegan, gluten-free, or lactose-free diets.
Due to the hotel’s location in the historic centre of Prague, we do not offer on-site parking. Below you will find a list of nearby parking options:
MR. PARKIT
Book your parking in the city center through MR.PARKIT and get a 10% discount using the discount code: "MONASTERY". For more information on parking availability and reservations, visit the website www.mrparkit.com.
PALLADIUM SHOPPING MALL GARAGE
Guarded parking, no reservation needed.
Location: Náměstí Republiky 1, Prague 1 (Entrance from Revoluční Street)
Price: 1100 CZK/24 hours (approx. 44 EUR)
Additional information: Max. vehicle height is 2.0 m. A central option, just a short walk (approx. 10 minutes) from our hotel.
LETNÁ GARAGE
Location: Milady Horákové, Prague 7
Price: 450 CZK/24 hours (approx. 18 EUR)
Additional information: Ideal for those who don’t mind a scenic walk or quick public transport to the city center. Also suitable for buses. No reservation needed.
PARKING AT P+R GARAGES (Park and Ride)
Locations: At major metro stops like Černý Most, Zličín, or Chodov.
Price: 50 CZK for the first 24 hours (approx 2 EUR), each additional started hour is for 10 CZK (the cheapest option).
Additional information: Convenient for those who don't mind leaving their car on the edge of Prague and getting to the center by metro. Garages are equipped with a camera system. No reservation needed.
If you have any questions or need assistance regarding parking, please do not hesitate to contact our team. We are here to make your stay as comfortable as possible.
Monastery Garden Prague is located in a quiet and safe area of Prague’s historic city centre, just a few minutes’ walk from Old Town Square, the Jewish Quarter, and Charles Bridge.
The surrounding neighbourhood offers a pleasant atmosphere with a wide selection of stylish restaurants, cafés, wine bars, and local establishments. Within walking distance, you will also find Letná Park, popular for its beautiful views over Prague, as well as the Vltava river embankment, ideal for walks or morning runs.
Yes, pets are welcome, however, please inform us in advance. A surcharge of EUR 25 per pet, per night applies.
A pet bed, bowls, and a small treat will be prepared in your room. For the comfort of all guests and in consideration of allergies, we use designated rooms for guests travelling with pets. You will be allocated one of our rooms with a wooden floor, located in our second hotel building.
All rooms at Monastery Garden Prague are strictly non-smoking to ensure a comfortable environment for all guests. In case of violation of the smoking policy, a cleaning fee of EUR 200 will be charged for special room cleaning.
Smoking is permitted on the outdoor hotel terrace.
We are delighted that you have chosen Monastery Garden Prague to celebrate a special occasion. We would be happy to help create a memorable experience and prepare special services according to your wishes.
We offer for example:
- A bottle of Prosecco – EUR 22
- A flower bouquet – EUR 35
- A fruit platter – EUR 12
- 60-minute massage – EUR 80
- 120-minute “St. Agnes Experience” in our private spa (2× 30-minute massage, whirlpool, relaxation area, and Prosecco) – EUR 160
If you would like to book any of these services or have a special request in mind, please do not hesitate to contact us. We will be happy to help you create a celebration tailored to your wishes.
Ano, rádi přivítáme i neubytované hosty. Doporučujeme rezervaci předem z důvodu omezené kapacity.
Ano. Při rezervaci přes oficiální webové stránky Monastery Garden Prague garantujeme nejlepší dostupnou cenu za ubytování.
Našli jste výhodnější cenu někde jinde? Pošlete nám odkaz a rádi Vám cenu dorovnáme.
Rezervací napřímo navíc získáte nejvýhodnější storno podmínky, přímou komunikaci s hotelem a přístup ke speciálním nabídkám dostupným pouze na našem webu. S přímou rezervací získáte welcome drink, 10% slevu do Monastery Garden SPA a dárek na cestu.
Ano, Monastery Garden Prague nabízí možnost zakoupení dárkových poukazů na pobyty, wellness i gastronomické zážitky.
Na našich webových stránkách naleznete voucher shop, kde si můžete vybrat poukaz na konkrétní hotelové služby, pevně stanovenou peněžní hodnotu nebo libovolnou peněžní hodnotu dle Vašeho přání. Poukaz Vám můžeme zaslat poštou ve fyzické podobě, nebo elektronicky.
Zakoupený voucher je následně možné jednoduše uplatnit přímo v rezervačním systému hotelu.
Ano, skupinové rezervace přijímáme. Skupinovou rezervací se rozumí rezervace 5 a více pokojů. Na tyto rezervace se vztahují odlišné platební a storno podmínky.
Rádi Vám připravíme nabídku na míru podle počtu osob a dostupnosti v požadovaném termínu. V případě zájmu nás prosím kontaktujte na e-mailu manager@monasterygardenprague.com.
Still got a question?
If you haven’t found the answer you need, please fill out the enquiry form and our team will get back to you as soon as possible.
Phone: +420 725 833 212
E-mail: reservation@monasterygardenprague.com

